This article is the second of the series to look at the benefits that can be achieved by using Cellma, and in particular explores how Cellma can enhance the quality of a service.  

RioMed has been delivering high quality software solutions to the NHS, Ireland and the Caribbean since 1997. RioMed’s flagship product, Cellma is a fully integrated health information system which allows healthcare professionals to gain secure access to patients’ data in real time across any specified geographical area 24/7/365.  

Cellma’s continual development and improvement in its functionality through the assessment of both the needs of the healthcare professionals and the patients makes it the cutting edge world class product it is today.

Registration and scheduling:

• Introduction of standardised processes for the registration and scheduling of patients eliminates errors.
• Integration with TRUD and location services provides a comprehensive directory of GP lists at the click of a button.
• Online, telephone, and self-triage facilities increase the range of booking choices offered to the patient.
• Improved waiting room management facilities dramatically reduce waiting times.

Assessment and Management of Patients:

• Completely customisable screens allow Cellma to be adapted to the requirements of any user; ensuring current workflows are not interrupted.
• Rapid ‘point of contact’ data entry through user friendly technologies such as touch screen and voice recognition allow the healthcare professional to spend more time with the patient.
• Ad-hoc input of data and editing capabilities allow healthcare professionals to modify any information entered.
• Patient summary screen enables the healthcare professional to view all historical records of a patient from one screen.   
• Prevention of drug interactions, allergies and contra-indications through direct links to the British National Formulae (BNF) and MartinDale.
• Automatic generation of letters, patient summaries and discharge summaries prevent duplication of effort.
• Robust audit trials allow for all processes to be individually analysed

Order communications:

• Seamless links to all Cellma modules and HL7 integration with 3rd party health information systems such as radiology and laboratory system speeds up the care given to patients.
• Communication with multiple systems enables the rapid retrieval of patient data.

Care of patients:

• Texting, emailing and posting appointment dates and test results improves communication with patients, keeping them up to date with the care they are receiving.
• Questionnaires and surveys increase patient involvement.

Quality Assurance Management:

• Cellma has been developed in line with international quality standards to ensure all processes are of the highest quality, these include:
• ISO 9001 for overall quality management and standards.
• ISO 27001 for information and data security standards.
• ITIL for IT and Customer Service Support.
• NHS Connecting for Health Information Governance Standards.

Reporting:

• All statutory, local, national and research reports can be generated automatically in Cellma using the most appropriate method for the health professional at that time including:
• Dashboards
• Ad-hoc reporting
• Pre-defined detailed reports

If you would like any further information on how Cellma can improve the quality for your particular service, please contact us; This e-mail address is being protected from spam bots, you need JavaScript enabled to view it