How does the Patient Portal work?

The patient portal is a secure site where each patient will have their own secure login. This takes them to their own dashboard where they can view their medical records, book appointments, give feedback and see test results. Each feature of the portal opens up an avenue for the patient to connect with their clinic and gives healthcare professionals new insight into their patients.

A doctor showing digital reports to his patient

Understand patients’ perspective with iProms’

Collect important clinical data using iProms. With a customisable feedback sheet, iProms can be used to track a patient’s condition remotely, gather essential patient information or get feedback on the patient’s experience of the clinic. Using PROMS (patient-reported outcome measures) and PREMS (patient-reported experience measures), questionnaires can be made completely tailored to be as specific (disease, clinic, etc.) or generic (feedback for all that visit a hospital) as required.

Collect important patient feedback

Understand patients like never before. The interactive portal gives every user their own account, where they can supply feedback to the bespoke questionnaires. It is a powerful tool – connecting the patient and healthcare professionals like never before. Patients can feedback using questionnaires at an institutional level, clinic level, or even wholly bespoke to them. All information is stored in their Cellma patient record – recorded and accessible by any authorized professional that might need it.

two female healthcare receptionists with a mother and the child
A tablet displaying Cellma's Iproms login screen

Online appointment booking portal

Booking appointments for patients, admin staff and healthcare professionals can be a frustrating process. This is especially true when patients fail to turn up. Our online patient booking system takes away the stress of admin – giving patients control of booking, canceling, and rebooking their appointments. Being paired with Cellma, it can also be used for the booking of routine appointments, with automated reminders for patients to book in. Booking appointments is made simple.

Access personal information, medical records, and repeat prescriptions.

From referrals to requests for patient information – online records are a great tool to have. Patients can have access to and update limited parts of their records, tailored by their healthcare professional. Using this system patients can also securely order repeat prescriptions online. A great feature for health professionals, administration staff, and pharmacists, is that reduces the time and costs spent on meeting the needs of the patient.

A women with a fractured leg using laptop on her couch
Online Payment

Simple and easy paperless payment

Paperless and instant billing is all managed on the patient portal. Admin costs are virtually eliminated with no need for letters or in-clinic payments – saving costs and enhancing patients’ experience.

Order clinical tests and review personal results

Patients can manage the whole testing process – from ordering tests to reviewing their results. Their login credentials give them access to their personalized dashboard, which will have all their patient information, including test statuses. No more call clinics are needed for test results – allowing more time for administrative staff to answer urgent patient calls.

A tablet screen displaying Iproms registration page

Want to improve clinical outcomes and reduce costs?