Cellma: How an ENT EHR Can Help Streamline Workflow

Table of Contents Help Others Discover – Click to Share! Facebook Twitter LinkedIn Table of Contents As 1 in every 6 adults in the UK suffers from hearing loss and ENT departments become even more stretched, how an ENT EHR will streamline your operations is a question many trusts are actively seeking to answer. From scheduling audiology caseloads through to care management for tinnitus, cochlear implant, and complex balance patients, effective digital systems are now not a matter of choice, but a must. As of 2024, there are over 11 million people in the UK with hearing loss, yet only 2 million use hearing aids, and the majority are undiagnosed, according to BAA Audiology. This unseen disability needs smarter workflows, connected care, and instant access to information all of which Cellma provides. NHS-Compliant and Fully Integrated Cellma’s ENT EHR complies with all major NHS requirements, ensuring trust-wide interoperability and conformity: NHS Spine integration for Summary Care Records and live demographic updates by PDS. SNOMED CT coding for structured clinical documentation. Audiology Data Set (ADS), Community Services Data Set (CSDS), and Commissioning Data Sets (CDS) for secondary care tracking and reporting. Complete integration with e-Referral Service (e-RS) for efficient referrals from GPs to ENT specialists. Compliance with Accessible Information Standard (AIS) for hearing-impaired patients. Data Security and Protection Toolkit (DSPT) qualified, with Cyber Essentials Plus accreditation for complete data security. Challenges in ENT Services ENT clinics experience increasing clinical pressures: Hearing aid fittings delayed through manual booking. Disjointed referrals between GPs, audiologists, and surgical teams. Invisibility over patient pathways from diagnostics through to rehabilitation. Struggling to manage patients with double pathologies, e.g., tinnitus and vertigo, because of fragmented documentation. This is exactly how an ENT EHR can help streamline your workflow with a solution like Cellma. How Cellma, an ENT EHR Can Streamline Your Workflow Cellma provides a specialist ENT EHR that addresses the complete care pathway from referral and diagnosis through to surgery and follow-up. Clinically informative modules tailored specifically for ENT and Audiology, this is how an ENT EHR can streamline your workflow while supporting NHS compliance and enhancing patient outcomes. Patient Administration System (PAS) Cellma’s PAS module has been created specifically to handle the complex scheduling and tracking demands of ENT services. ENT clinics often have flawed appointment flows, from the first GP referral, to diagnostic work-ups and follow-up reviews. The PAS accommodates multi-provider appointment bookings, flagging of priority cases (e.g. sudden sensorineural hearing loss), and cohort tracking for high-risk patients such as cochlear implant recipients. By linking appointments with consultant caseloads and clinic availability, it ensures patients aren’t lost in the system, a crucial way how an ENT EHR can help streamline your workflow from the first point of contact. Electronic Patient Record (EPR) ENT assessments require structured clinical documentation that captures nuanced data. Cellma’s EPR module enables clinicians to log otoscopy findings, nasal endoscopy results, and flexible nasendoscopy impressions using SNOMED CT coded templates. It also captures full hearing histories, including noise exposure, prior infections, tinnitus characteristics, and vestibular symptoms. Inbuilt clinical pathways support NICE NG98 for hearing loss and NG146 for balance disorders so that standardised but flexible documentation is possible. This is central to how an ENT EHR can simplify your workflow so that nothing clinically relevant is missed. Document Management Cellma’s Document Management system guarantees that all paper records, from audiograms to tympanoplasty consent forms are digitised and made centrally available. This includes scanned referral letters, surgical reports, auditory rehabilitation notes, and cross-department communications. ENT departments often coordinate across disciplines (e.g., neurology, oncology), so having a secure, structured, and searchable repository is critical to reducing delays in decision-making. Central access to these records shows how an ENT EHR can help streamline your workflow and enable true team-based care. Imaging Integration ENT diagnoses often depend on imaging like CT scans (for sinus or mastoid pathology) and MRIs (for acoustic neuromas or cochlear anomalies). Cellma can be easily integrated with PACS and radiology systems, bringing images and reports directly into the patient file. This reduces the need for clinicians to change systems or keep track of results manually. Flags can be arranged for results to warn the clinician when review is necessary. Real-time access to imaging data is yet another example of how an ENT EHR can help streamline your workflow, particularly in surgical or oncology-driven pathways. Labs Integration Blood work is an important part of ENT, especially when treating conditions such as autoimmune inner ear disease (AIED), certain infections, vertigo or tinnitus. Cellma interfaces with laboratory information systems for real-time ordering of tests, tracking of results, and flagging abnormal values. Clinicians can review inflammatory markers, autoimmune panels, or ototoxic drug levels within the same system. This lab-data visibility is essential to diagnostic accuracy especially when ENT symptoms may have systemic causes and reinforces how an ENT EHR can help streamline your workflow across specialties. E-Prescribing Some drugs are ototoxic or interaction-sensitive drugs, from aminoglycosides through to systemic corticosteroids. Not only does Cellma’s E-Prescribing module facilitate safe ordering of medications with allergy verification and drug interaction warnings but also administers device-based prescriptions such as hearing aids and earmoulds. ENT-specialist formularies are combined, and NHS EPS integration enables sending electronically directly to pharmacies. Secure, rapid prescribing is a fundamental component of the ways an ENT EHR can simplify your practice, particularly with geriatric or comorbid patients. Theatre Management ENT surgeries, whether routine like grommet insertion or complex like laryngectomies require tightly coordinated theatre planning. Cellma’s Theatre module supports everything from pre-op assessments, anaesthetic reviews, to operation notes and post-op documentation. Surgeons can access integrated checklists (e.g., WHO Surgical Safety), schedule procedures based on urgency, and view imaging/lab reports without leaving the module. Linking theatres with recovery tracking and discharge plans is a powerful example of how an ENT EHR can help streamline your workflow from OR to outpatient care. MDT Collaboration ENT care often intersects with audiology, speech therapy, oncology, and paediatrics. Cellma’s MDT module supports coordinated case reviews by allowing teams to