Life At RioMed

At RioMed, we don't just offer healthcare IT jobs, we provide opportunities. It's a place where you will be a part of a global team that works in transforming the healthcare industry by contributing significantly. Join RioMed and be a part of a supportive and innovative team which aims to transform and upgrade the future of healthcare facilities and patient outcomes. RioMed promotes a lively workplace where innovation thrives. We value continuous learning, diversity and professional growth of our employees. We offer several healthcare IT jobs with employee perks along with opportunities to learn and hone your skills.

Join us in driving positive change in digital healthcare and experience an enriched career where your contributions are recognized and valued.Follow us for healthcare IT jobs.

Employee Perks

Health Insurance & Wellness Programs

Overseas/International exchange program

Individuals Achievement
Perks

Rewards & Recognition -
Merit System

Upskilling Program -
Trainings

Paid Vacations

Hybrid Work Culture

Referral Bonus

What we look for?

We map competencies and also check for compatibility, to be sure you match the values we inherit.

Passion for Healthcare

Work Ethics

Positive Attitude

Excellent Team Player

Leadership Traits

Self-Motivated

The Differentiator

Global Perspective

Employee Testimonials

Starting at RioMed at an entry level position, didn't know i would be here 7 years later in a management position. The company has given me opportunities to work in areas that interest me and inspire me to learn and grow every day and the work culture and supportive colleagues and management make it a happy experience along the way. 

Working as a Sales Associate in RioMed for almost 2 years has been an adventure and a continuous learning journey.  I mostly enjoy interacting and building a good rapport with our clients.  The Business Development Team are a great support.  We help each other to get the job done, but not forgetting to have a friendly laugh in between. 

Working at RioMed has been an incredible journey. The supportive team and environment has allowed me to grow professionally and personally and helped achieve the professional milestones I have set for myself.

In my 13 years with the company, Riomed excels in client-facing roles, ensuring exceptional service delivery. Our commitment to excellence drives meaningful interactions, fostering lasting client relationships and contributing to our continued success and those we provide services to. 

RioMed is a supportive and growing company. The employee perks and work culture is excellent. I am proud to be part of RioMed family.

I have worked at RioMed for 16years, when I started, I was very quiet, and afraid to answer the phone, I have grown so much in confidence and now love speaking to the clients and supporting them. The team I work with are really supportive, and we work really well, bouncing ideas off each other. It feels like a second family. RioMed helps and guides you to reach your best ability and encourages you to grow, and is very supportive.

I joined in February 2020, originally employed as a Trainer within RioMed and promoted to the position of Manager Customer Support and Global Training shortly thereafter. I lead a team of 4 advisors and 1 team lead and have developed a strong bond with my team members. I believe that they form an integral part of the organisation, managing the heart and soul of the business, our customers. I enjoy the camaraderie of my team and look forward to every day that I get to share with them.

Current Job Openings

Video Editor Intern - India

Position: Video Editor Intern

Location: Pune, India

Reporting To: Line Manager

About the Role

We are looking for a creative and enthusiastic Video Editor Intern who is eager to learn and grow in the field of video production. This role is ideal for freshers who have a strong interest in visual storytelling and hands-on experience with industry-standard editing tools.

Key Responsibilities

Edit raw footage into engaging videos for social media, marketing, and internal use
Work with the creative team to understand project requirements and deliver edits accordingly
Add basic motion graphics, transitions, text, and sound effects
Assist in creating short-form videos, reels, and promotional content
Ensure timely delivery of projects while maintaining quality standards
Make revisions based on feedback from the team

Requirements

Fresher or experienced with a passion for video editing
Well acquainted with Adobe Premiere Pro and Adobe After Effects
Basic understanding of video formats, resolutions, and aspect ratios
Knowledge of color correction, audio syncing, and basic motion graphics
Creative mindset with attention to detail
Ability to manage time and meet deadlines

Good to Have (Optional)

Familiarity with Photoshop or Illustrator
Understanding of social media video trends (Instagram, YouTube, etc.)
A basic portfolio or sample work (college projects acceptable)

What You'll Gain

Hands-on experience working on real projects
Mentorship from experienced designers/editors
Opportunity to build a strong portfolio.

Apply on: careers@riomed.com

Customer Support Executive - India

Position: Customer Support Executive

Location: Pune, India

Reporting To: Customer Service Manager

Context and Purpose of the Job

Customer Support Executive staff are responsible for providing exceptional customer support to our users, primarily focusing on our specialised healthcare software, Cellma. The position involves troubleshooting and resolving IT issues, offering insightful guidance, and ensuring a seamless user experience. With a strong emphasis on problem-solving and communication, Helpdesk Support plays a key role in maintaining operational efficiency and contributing to the overall success of our Customer Service Team.

Main Responsibilities

Respond to customer enquiries and technical issues, providing prompt and professional assistance to resolve and minimise client service issues
Accurately document all support requests, actions taken, and resolutions in the company’s ticketing system.
Efficiently manage ticket allocations from creation through to close, within SLAs and KPIs.
Ensure confidentiality of sensitive and proprietary information; adheres to company security policies.
Become proficient in RioMed's healthcare software and keep up to date with changes.
Engage with clients through screenshares and remote meetings to gather and share information relating to ticket resolution. Assist in internal and external training on our software system Cellma.
Maintain high standards of customer service at all times.

Additional Note

This document serves as a guide to your role, outlining your primary responsibilities. You may be occasionally called upon to fulfil other duties aligned with your position as needed.

Requirements

Proven experience in a helpdesk or customer service role.
Proficiency in common IT tools and software, including MS Office applications
Excellent verbal and written communication skills, strong problem-solving abilities, and a customer-centric attitude
Ability to manage multiple tasks, prioritize effectively, and work efficiently under pressure.
Ability to work collaboratively with colleagues and contribute to a positive team environment.
Basic technical skills, including the ability to diagnose simple IT issues, perform routine system checks, or configure standard applications, and escalate more complex problems appropriately.

Line of Reporting

Report to the Manager

Benefits

Hybrid Work
Group Medical Policy (for spouse and kids)
12 Paid Training Days
Competitive Rewards & Recognition Programme – Merit System
Wealth Management Sessions
20 Paid Annual Leaves
Opportunity to travel in India and abroad
Opportunity to be transferred to other RioMed offices

Apply on: careers@riomed.com

Software Developer(React) - India

Position: Software Developer(React)

Location: Pune, India

Reporting To: Manager

Context and Purpose of the Job

RioMed is a leading clinical software company based in the UK. Our core business function is developing and delivering clinical applications. We provide customised solutions to meet the specific requirements of healthcare professionals. Our mission is to improve healthcare at the point of delivery through patient participation and real time data capture. RioMed has been delivering clinical solutions nationally and internationally since 1997, in a variety of communicable and non-communicable disease areas including, HIV, sexually transmitted disease, Osteoporosis, Elderly Care, Rheumatology, Cardiology and Diabetes.

The overall purpose of the role is to design and develop scalable, high-performance web applications using React. We are seeking a skilled React Developer with over two years’ hands-on experience in building robust front-end solutions. The ideal candidate will possess strong technical fundamentals, experience working within structured development environments, and familiarity with modern tools within the React ecosystem. Exposure to team coordination or leadership responsibilities would be advantageous.

Main Responsibilities

Develop and maintain scalable React applications using best practices.
Write clean, reusable, and maintainable code with strong focus on performance and quality.
Work closely with API, BA, QA, and UI teams for seamless integration.
Perform thorough unit testing and ensure minimal production defects.
Participate in meaningful code reviews and follow established code review checklists.
Handle debugging, bug fixing, and optimization tasks.
Ensure adherence to project architecture, folder structure, and coding standards.
Maintain proper documentation and update tasks regularly (Azure/Jira).
Proactively identify blockers and escalate when required.

Technical Skills Required

Strong proficiency in React.js (Hooks, Functional Components, Lifecycle methods)
Solid understanding of JavaScript (ES6+) and TypeScript
Experience with Redux / Redux Toolkit
Familiarity with React Query
Experience using Formik for form management
Hands-on experience with Material UI (MUI)
Experience in handling API integration (REST APIs)
Strong understanding of state management and re-render optimization
Experience with performance optimization techniques
Knowledge of Git version control
Familiarity with SonarQube and resolving code quality issues
Experience working in Agile/Scrum environment

Additional Note

That this a guide to your role you may be asked to do additional tasks as required by the RioMed consistent with the post.

Essential

Exposure to large-scale enterprise applications
Experience in modular architecture / multi-domain projects
Understanding of code splitting and lazy loading
Familiarity with React 18/19 updates
Basic understanding of Micro frontend architecture
Experience mentoring junior developers
Basic team coordination or task ownership experience

Desirable

Strong problem-solving and analytical skills
Good communication and collaboration abilities
Ownership mindset and accountability
Ability to estimate tasks realistically
Attention to detail and quality-driven approach

Line of Reporting

Reporting to the Manager

Benefits

Hybrid Work
Group Medical Policy (for spouse and kids)
12 Paid Training Days
Competitive Rewards & Recognition Programme – Merit System
Wealth Management Sessions
20 Paid Annual Leaves
Opportunity to travel in India and abroad
Opportunity to be transferred to other RioMed offices

Apply on: careers@riomed.com

Project Manager - Guyana

Position: Project Manager

Location: Guyana

Reporting To: Project Team Lead

Context and Purpose of the Job

The Project Manager is responsible for facilitating the planning, executing, monitoring, and controlling of RioMed’s projects. Duties include creating project plans, tracking progress, monitoring workplan execution, and ensuring that all projects are completed on time and within budget. The Project Manager provides direct supervision to the Project Administrator in the execution of his/her duties.

Main Responsibilities

Ensure all assigned tasks and projects are completed within the timeline and quality parameters set out.
Lend support to the Project Team Lead in creating and tracking the progress of project plans to ensure the target number of sites are installed successfully.
Engage in client meetings to obtain detailed information about their duties and processes and document findings, in addition to making recommendations to the Project Team Lead and other managers.
Perform process improvement reviews for clients by documenting, analysing process flows for areas of deficiencies and assist in providing recommendations for improvement.
Perform on-site client visits where necessary, ensuring project adoption and client satisfaction.
Guide change management and project management activities for clients.
Establish effective working relationships with the clients at all levels, including Government Ministries/Departments, Consultants, Contractors, and other agencies.
Perform other job-related duties as assigned or pertaining to personal development, job enrichment and opportunities for learning.

Additional Note

This document serves as a guide to your role, outlining your primary responsibilities. You may be called upon to fulfil other duties aligned with your position as needed.

Requirements

Bachelor’s Degree in IT, Project Management or related field with Project Management courses preferred.
Project Management certification in either PMP or Prince2 would be considered an asset.
A minimum of three (3) years’ experience in Project Management or IT field, preferably in the Health Care Sector of Trinidad and Tobago
Proficiency in Microsoft Office Suite (Word, excel, PowerPoint etc.) and Project Management techniques and software (MS Projects, Trello etc.)
Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines effectively.
Excellent verbal and written communication skills, with the ability to interact professionally with stakeholders at all levels.
Client-service oriented with the ability to develop and contribute to building strong client relationships.
Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Ability to travel and work on client sites, which may include regional and international travel.
A reliable working vehicle in good condition would be considered an asset.

Benefits

Hybrid work
Group Medical Policy (for spouse and dependents)
Paid Training Days and professional development opportunities
Paid Annual Leave
Opportunity to travel abroad
Opportunity to travel to other RioMed Offices

Project Administrator - Guyana

Position: Project Administrator

Location: Guyana

Reporting To: Project Team Lead

Context and Purpose of the Job

The Project Administrator is required to assist in the planning, execution, monitoring and controlling of projects. Duties include tracking project progress, monitoring work plan execution and writing project related reports and other documentation and coordinating and scheduling of project meetings.

Main Responsibilities

Provides a high level of assistance and support independently to clients in the administration of Cellma module exercises, including floor-walking exercises and reviews, as well as training for small groups.
Coordinates and schedules meetings with relevant clients, take minutes and distribute accordingly, and follow up on all activities with attendees. Escalate when necessary to the associated Project Manager on non-response or non-compliance.
Develops and maintains working documentation, including Workflow and User Testing documents.
Develops and maintains the Company’s Logs, including Action Logs, Risk Registers and Client Decision Logs.
Ensures that project activities are properly and realistically scheduled, monitored, and completed within set deadlines.
Log and monitor project activities through its life cycle from planning, testing, tracking, and reporting on the Company’s Customer Resource Management software.
Attend weekly team meetings, whether remotely or within the office, to obtain detailed work plans for the week.
Submit upcoming client activity reports on a weekly basis to the associated Project Manager before deadline.
Establishes effective working relationships with the clients at all levels, including Government Ministries/Departments, Consultants, Contractors, and other agencies.
Safeguard confidentiality of office files and information received.
Performs other job-related duties as assigned or pertaining to personal development, job and opportunities for learning.

Additional Note

This document serves as a guide to your role, outlining your primary responsibilities. You may be called upon to fulfil other duties aligned with your position as needed.

Requirements

Bachelor’s Degree in Business Administration, Project Management or relevant field preferred
A minimum of two (2) Years’ experience in Project Administration or a similar environment.
Proficiency in Microsoft Office Suite (Word, excel, PowerPoint etc.) and Project Management Software (MS Projects, Trello etc.)
Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines effectively.
High level of accuracy and attention to detail in all aspects of work.
Excellent verbal and written communication skills, with the ability to interact professionally with stakeholders at all levels.
Ability to identify issues and propose solutions in a timely manner.
Ability to work collaboratively with team members and contribute to a positive team environment.
Ability to travel and work on client sites, which may include regional and international travel.

Benefits

Hybrid work
Group Medical Policy (for spouse and dependents)
Paid Training Days and professional development opportunities
Paid Annual Leave
Opportunity to travel abroad
Opportunity to travel to other RioMed Offices

Customer Service Advisor - India

Position: Customer Service Advisor

Location: Pune, India

Context and Purpose of the Job

The Helpdesk Support staff is responsible for providing exceptional customer support to our users, primarily focusing on our specialized healthcare software, Cellma. The position involves troubleshooting and resolving IT issues, offering insightful guidance, and ensuring a seamless user experience. With a strong emphasis on problem-solving and communication, the Helpdesk Support will play a key role in maintaining operational efficiency and contributing to the overall success of our Customer Service Team.

Main Responsibilities

Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and professional assistance to minimise client service issues
Accurately document all support requests, actions taken, and resolutions in the company’s ticketing system.
Ensure confidentiality of sensitive and proprietary information; adheres to company security policies.
To become proficient in RioMed’s healthcare software and keep up to date with changes.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers or testers)
Prioritize and manage several open issues at one time
Prepare accurate and timely reports. Document technical knowledge in the form of notes and manuals
To attend regular service meetings with RioMed’s customers
To assist in internal and external training on our software system Cellma
Maintain high standards of customer service at all times.

Additional Note

This document serves as a guide to your role, outlining your primary responsibilities. You may be called upon to fulfil other duties aligned with your position as needed.

Requirements

Minimum 2 years of experience in customer support role.
Willingness to work in UK shift hours to support business operations.
Proficiency in common IT tools and software, including MS Office applications.
Excellent verbal and written communication skills, strong problem-solving abilities, and a customer-centric attitude.
Ability to manage multiple tasks, prioritize effectively, and work efficiently under pressure.
Ability to work collaboratively with colleagues and contribute to a positive team environment.
Additional certification in Microsoft, MYSQL or Testing technologies is a plus

Please note that strong English communication skill is essential for this role, and shortlisted candidates will be required to take an English writing test as part of the selection process.

Benefits

Hybrid Work
Group Medical Policy (for spouse and kids)
12 Paid Training Days
Competitive Rewards & Recognition Programme – Merit System
Wealth Management Sessions
20 Paid Annual Leaves
Opportunity to travel in India and abroad
Opportunity to be transferred to other RioMed offices

Apply on: careers@riomed.com

Marketing Intern - India

Position: Marketing Intern

Reporting To: BD Manager

Context and Purpose of the Job

The Marketing Intern will support our sales data collection and analysis efforts.

Main Responsibilities

Collect sales data from various sources including phone surveys and online tools.

Assist in compiling and organizing data into structured formats (Excel, Google Sheets, etc.).

Perform preliminary data analysis and generate reports for marketing and sales teams.

Support market research efforts related to customer behavior, competitor pricing, and regional sales trends.

Collaborate with the sales and marketing teams to track performance metrics.

Help ensure data accuracy and consistency across different channels.

Additional Note

That this a guide to your role you may be asked to do additional tasks as required by the RioMed consistent with the post.

Essential

Currently pursuing or recently completed a degree in Marketing, Business, Healthcare or a related field.

Basic understanding of marketing and sales processes.

Proficient in MS Excel and/or Google Sheets.

Strong communication skills, especially for conducting phone surveys

Ability to work independently and meet deadlines.

Desirable

Data analysis tools: Familiarity with tools like Excel, Google Sheets.

Analytical thinking: Strong analytical and problem-solving skills to identify trends and insights.

Communication skills: Ability to effectively communicate findings and insights to stakeholders.

Time management: Ability to work independently and manage multiple tasks to meet deadlines

Line of Reporting

Reporting to the Manager

Apply on: careers@riomed.com

Associate Project Manager - Guyana and Trinidad

Position: Associate Project Manager

Location: Trinidad and Tobago

Reporting To: Project Team Lead

Context and Purpose of the Job

RioMed has been delivering clinical solutions nationally and internationally since 1997, in a variety of communicable and non-communicable disease areas including, HIV, Sexually transmitted disease, Osteoporosis, Elderly Care, Rheumatology, Cardiology and Diabetes.

The overall purpose of the job is to facilitate the planning, executing, monitoring, and controlling of RioMed’s projects. Duties include creating project plans, tracking progress, monitoring workplan execution, and ensuring that all projects are completed on time and within budget. The Associate Project Manager provides direct supervision to the Project Administrator in the execution of his/her duties.

Main Responsibilities

Lend support to the Project Team Lead in creating and tracking the progress of project plans to ensure target number of sites are installed successfully.
Engage in client meetings to obtain detailed information about their duties and processes and documenting these finding, in addition to making recommendations to the Project Team Lead and other managers.
Perform process improvement reviews for clients by documenting, analyzing process flows for areas of deficiencies and assist in providing recommendations for improvement.
Guide change management and project management activities for clients.
Establishes effective working relationships with the clients at all levels, including Government Ministries/Departments, Consultants, Contractors, and other agencies.
Performs other job-related duties as assigned or pertaining to personal development, job enrichment and opportunities for learning

Additional Note

This document serves as a guide to your role, outlining your primary responsibilities. You may be called upon to fulfil other duties aligned with your position as needed

Requirements

Degree in Project Management, Information Technology, Management, or other Social Science with courses in Project Management.
Project Management Certification in either PMP, CAPM or Prince 2 would be considered an asset.
A minimum of one (1) working years’ experience within a Project Management or IT field, preferably in the health sector of Trinidad and Tobago.
Sound working knowledge of project management techniques, tools, and software.
Proficiency in the use of Microsoft Office Suite

Benefits

Group Medical Policy (for spouse and dependents)
12 Paid Training Days
12 Paid Annual Leave
Opportunity to travel abroad
Opportunity to travel to other RioMed Offices

Life At RioMed

Employee Perks

What we look for?

Passion for Healthcare

Work Ethics

Positive Attitude

Excellent Team Player

Leadership Traits

Self-Motivated

The Differentiator

Global Perspective

Employee Testimonials

Current Job Openings

Key Responsibilities

Apply on: careers@riomed.com

Main Responsibilities

Apply on: careers@riomed.com

Main Responsibilities

Technical Skills Required

Apply on: careers@riomed.com

Main Responsibilities

Main Responsibilities

Apply on: careers@riomed.com

Apply on: careers@riomed.com

Main Responsibilities

Who We Are

Care Settings

Products

Our Policies

Contacts

Email

Connect With Us

Who We Are

Products

Portals

Our Policies

Contacts

Email

Connect With Us