Choose Physiotherapy Software Easily with Cellma

Physiotherapy has an ever-expanding footprint in primary care throughout the UK. In fact, according to NHS surveys, 86.4% of musculoskeletal patients were managed in primary care, with only 8.5% in outpatient physiotherapy and 5.1% in orthopaedics. The First Contact Physiotherapy (FCP) model has played a key role in this by enabling patients to see a musculoskeletal physiotherapist directly without having to see a GP first. 
 
Yet, despite advances made, it remains a challenge when faced with long waiting times. In some areas, patients still face 12–26 weeks before accessing care which invariably affects their recovery and subsequently can lead to poorer long-term outcomes. 
 
This is exactly why digital innovation is no longer optional. Clinics need a system that reduces delays, connects care teams, and ensures patients are supported at every stage. And when it comes to making the decision to choose physiotherapy software, the solution is clear: CellmaEHR. It is built to manage the complete physiotherapy journey, referral, triage, assessment, treatment, reporting, and recovery, within one secure and NHS-compliant platform. 

NHS Compliant and Future-Proof 

When clinics choose physiotherapy software, compliance with NHS guidelines is non-negotiable. CellmaEHR ticks every box, fully aligned with the NHS Long Term Plan to deliver digital-first, connected, and fit-for-future healthcare services. This ensures that physiotherapy clinics can confidently meet today’s compliance standards while being prepared for tomorrow’s evolving care models.  

CellmaEHR delivers on this with: 
 

• NHS Coding Libraries – SNOMED CT, ICD-10, OPCS-4 

• Mandatory Submissions – CSDS, FFT, PROMs, evidence for CQC/Governance 

• Standards – Interoperable with GP Connect, FHIR, HL7, Shared Care Records 

• Accessibility – DTAC approved, WCAG 2.1/2.2 AA compliant 

• Quality, Privacy and Security – GDPR, DSPT, DCB standards, Cyber Essentials Plus 
   

This ensures that every referral, assessment, and care plan in physiotherapy is securely recorded, instantly shareable across NHS systems, and ready for reporting without extra admin. 

Supporting the NHS First Contact Physiotherapy (FCP) Model 

The First Contact Physiotherapy (FCP) model, supported by the NHS and detailed in reports from NHS England, allows patients with musculoskeletal (MSK) conditions to directly access highly trained physiotherapists in GP practices, without needing a GP referral. These reports highlight that FCP improves patient outcomes, reduces GP workload, and shortens waiting times for care.  

The NHS has highlighted in its report on the First Contact Physiotherapy (FCP) model that giving patients direct access to musculoskeletal physiotherapists in primary care reduces GP workload and enables quicker treatment. However, the report also notes key challenges such as long waiting times, regional variations in access, and inconsistent outcome reporting. 

CellmaEHR is designed to address these priorities head-on: 

• Patient Portal with self-referral and triage tools to cut waiting times and manage demand. 

• Built-in outcome measurement templates (PROMs, pain scores, mobility assessments) for consistent and standardised reporting. 

• Interoperability with NHS systems (GP Connect, Shared Care Records, FHIR, HL7) for seamless continuity of care. 

• Automated reporting for CSDS, FFT, PROMs, and CQC evidence, reducing administrative burdens highlighted in the NHS report. 
  
  

By supporting the FCP model, Cellma helps physiotherapy providers stay fully compliant while aligning with the NHS Long Term Plan’s vision for faster access, reduced system pressure, and digital-first care. 

Clinical Model: Conditions Treated in Physiotherapy 

Physiotherapy encompasses vast range of conditions along the continuum of musculoskeletal, neurological, or rehabilitation post-surgical conditions. Whether it be back pain, osteoarthritis, sports injuries, stroke rehabilitation, or post joint replacement conditions, physiotherapy requires comprehensive assessments, individualised care plans, and continued clinical assessments. 
 
When clinics implement physiotherapy software such as CellmaEHR, physiotherapists have access to condition-based templates, outcome scales, track validated outcome measures to show clinical audit and evidence-based care and patient engagement tools. For instance:  
 
Back and Neck Pain – CellmaEHR records a pain scale and functional scores and develops progressive care plans. 
 
Arthritis & Joint Disorders – assessing and monitoring mobility and pain regularly over the same timeframe digitally. 
 
Neurological Conditions – Templates for the assessment and rehab of stroke, MS, and Parkinson’s ensures the therapy process is organized.  
 
Post-Surgical Rehab – Shared care plans through the referral portal for orthopaedics and physiotherapy teams.  
 
Chronic Pain & Complex Cases – Greater co-ordination between the multi-disciplinary team indexes the complexities via shared records and care pathways.  
 
By offering a seamless pathway for physiotherapy care, from referral stage and follow-up care, CellmaEHR enables clinicians to shift their focus away from paper-based processes and focus on results for clients.  

CellmaEHR Features for Physiotherapy Clinics 

When selecting physiotherapy software, you require more than a scheduling piece of software. CellmaEHR is an EMR complete platform which manages real world issues such as waiting time, duplication of records, timeliness of reporting, etc. 
 
Patient Administration System (PAS): Efficient referral logging, triage, and appointment scheduling. 
 
Electronic Patient Record (EPR): Structured templates for assessments, scoring, and progress tracking. 
 
Care Plan Management: Create and share personalised rehab plans, including hybrid models for in-clinic and remote care. 
 
Patient Portal: Allows patients to submit self-referrals, access their care plans, view progress notes, and receive educational materials. By empowering patients to engage with their treatment directly, the portal helps reduce appointment backlogs and keeps patients informed throughout their recovery. 
 
Referral Portal: Smoother connection to GPs, orthopaedics and community teams to ensure continuity of care. 
 
Document & Imaging Integrations: Access reports, XRays, and MRIs in the same platform. 
 
Lab Management & E-Pharmacy: Support integrated diagnostics and treatments where applicable. 
 
Business Intelligence (BI) Reporting: PROMs, activity analysis, and NHS submissions – all automated. 
 
Multidisciplinary Team (MDT) Collaboration: Enables coordinated input from physiotherapists, orthopaedic specialists, occupational therapists, and other healthcare professionals in one shared record, ensuring holistic patient care. 
 
Addressing excessive wait time- which is a large issue presently in UK Physiotherapy- is addressed with self-referral portals, triage structure and reporting completion. In this way, wait times are minimized allowing your staff to give care and not concern themselves with administrative matters. 

Privacy and Security You Can Trust 

Privacy and security of data is vital in selecting physiotherapy software. CellmaEHR provides NHS-level reassurance about security in four keyways: 
 

• Compliant with GDPR in terms of data handling 

• Cyber Essentials Plus accredited systems 

• DSPT and DCB standards for compliance with NHS digital services 

• Role-based access ensuring patient confidentiality 
   

Via every clinical note, every scan, or care plan the system provides end-to-end security and, therefore, confidence for both patients and providers. 

In today’s healthcare landscape, long waits and divided care are not an option. Clinics require a digital product that connects the whole patient pathway. When you choose physiotherapy software like CellmaEHR, you’re making the decision to access: 
 

• Faster patient access with self-referrals 

• Structured assessment according to clinical conditions 

• Seamless integration with NHS standards and compliance 

• Automated data-driven reporting 

• A secure, connected pathway from referral to recovery 
   

CellmaEHR creates a whole pathway between patients, providers, and the NHS – enabling physiotherapy services to provide faster, smarter, and safer care!