5 Tips on Improving the Management of Your Clinic

Whilst there are many different avenues and opinions that one could focus on, here are just 5 suggestions that may serve as useful reminders of some basic guidelines for managing your clinic.

1 Clinic throughput of patients
The more patients that can be effectively handled at your clinic should translate into a management system. Scheduling patients based on an average duration, for example – an hour, help to implement structure within the clinic for both the patient and the doctor. Once the patient and the doctor have an understanding of the duration of the appointment visit, it becomes easier to keep it consistent. Having a set duration time also allows for a daily maximum of patients that can be seen between opening time and closing time (with exclusions such as a break etc.)

2 Maintaining effective and consistent communication with patients
This will give a level of comfort to your patients, ensuring that scheduling, re-scheduling, referring to other departments and doctors is properly done. Patients can also provide invaluable feedback to clinics and doctors as to their progress or situation. Consistent communication also ensures that the clinic is made aware of any potential cancellations or rescheduling by the patient in advance. This means that additional appointments can fill spots. Additionally, clear communication would in turn reassure patients of the hospitality of the practice and improve patient relations. Communication can come in various forms such as WhatsApp messages, emails, and phone calls.

3 Scheduled phased maintenance of all medical and electronic equipment
Consistent scheduling of maintenance for all medical and electronic equipment ensures that proactive measures are taken to prevent disruption in the services offered by the clinic. It allows for a smooth flow of the management of the practice and ensures that service continues which enhances profitability.

4 Flexible Staff
Hiring employees that are technologically competent is important. Computers are necessary for our everyday life, additionally using some medical equipment also requires a certain technological understanding. Smaller clinics and practices transition into digital processes and that transition would be easier and seamless with even the most basic technological knowledge. The hiring of staff that understands the positivity and productiveness of co-operation and teamwork is of vital importance. Perhaps a healthy balance of intuitiveness and competency will aid in a quality environment.

5 Confidentiality and Security
Managing patient records and information is information for the management of clinical spaces. Additionally, access to this information should be only for those authorized for viewing. Access to medical records is handy when doctors and nurses need to make key medical decisions. The importance of cyber security can not be understated. Your clinic and patients need to have the comfort of knowing that their privacy is securely protected.

Cellma is a solution that aids in providing all tools for all the aforementioned areas. For further details, please feel free to contact us.

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