We want to provide ease in making appointments, communicating with healthcare professionals and interacting with clinics and practices. Contrary to the belief that online portals and apps can be unreliable and frustrating at RioMed, we build digital products which are easy to use and are tested on patients to ensure accessibility. Below, we have collated some frequently asked questions form patients. If you can’t find the answer you’re looking for, use the chat function to speak to our team.
What does RioMed do?
We build digital software for healthcare institutions around the world. But what does that mean for you? Apps, online portals, access to your medical records and ways to communicate or feedback to your doctor from the point of your home. As an integrated system our products work to improve your experience as a patient – allowing you more control over your healthcare journey and access to speedy results.
Why trust us?
We understand that looking after your health can be difficult enough. At RioMed, we want to help make the process as effortless as possible. We’ve been working in medical technology since 1998 with some of the biggest health institutions and organisations from around the world. By the nature of our work, all clinics, hospitals or institutions that choose our products take us through a rigorous testing and screening process. This means we are not widely available to everyone – only to patient’s whose clinic or hospital is using Cellma.
