RioMed’s Caribbean Commitment

RioMed continues to bring quality service and continued commitment to its installations within the Caribbean even amidst the COVID-19 pandemic. Modifications and additions to Caribbean sites’ Cellma usage due to the pandemic include; 

• Medical Research   Foundation – Trinidad and Tobago  
• • Developed an SSRS Report providing patient biodata, relevant risk factors, investigation results and adherence history. This is used to ensure that patients who are more at risk are not allowed to default clinic and would always be provided medications 

• Entire Health Network – British Virgin Islands 

• • Launch of a separate Critical Care Unit for COVID-response. This uses Electronic Patient  Record, Ward & Bed and Finance, as well as being integrated with their accounting package. 

• South West Regional   Health Authority – Trinidad and Tobago 

• • Outpatient Pharmacies  opening hours have been extended from 8 am to 6 pm to 6 am to 8 pm, in response to social distancing needs; an SSRS Report was developed to track patient throughput across each hour of the time span, so that management is  able to devote human resources as necessary, and manage social distancing. 
  • Rheumatology has commenced          e-prescribing, for both Outpatient and Inpatient units, to minimize contact time patients need to have with staff and the environment. 

• Chronic Disease   Assistant Programme  –  Trinidad and Tobago 

• • Pushing of repeated broadcast messages to participating pharmacies noting  

• • • Availability of previous out- of-stock items for reorder 
    • Reminder to dispense only one–month fills. 

RioMed Ltd continues to provide quality and exceptional customer service regardless of the circumstances. We are especially helpful for the performance of our Project Management and Customer Support teams coming out of the Caribbean region.  We wish to thank our clients for consistently choosing us.