Virtual Appointment with patients – Adapt to the latest technologies

The world has adapted to a new normal. For example, work from home has become a new normal for many companies while others are moving the hybrid model of working. Similarly, a virtual appointment with patients has become a vital element of providing patient care and enhancing the patient experience. Furthermore, investors are adapting to the latest technology to enable providers to deliver services using innovative hybrid models that combine in-person and virtual care.

Healthcare providers need to continue building on what they started during the pandemic and cater for patients “not just within the four walls of an office or a hospital, but also at their home or any remote location”.

There is a need to maintain various technological developments that emerged throughout the pandemic, including:

Virtual-first approach to Primary care

According to healthcare firms, adding a telehealth component to the existing system isn’t enough. There is a need for reimagining primary care from the ground up, starting with virtual. Also, healthcare firms need to look more holistically at a population and think more about outcomes and value and how hospitals can take care of patients from a virtual-first approach.

Enhancing patient’s overall experience

Healthcare providers should adapt to the hybrid model of consultation that has both online doctor visits and in-person care. Providers can manage this by using software that stores information from all care encounters to an integrated system to create a holistic experience for the patient.

Mental health incorporated into the equation

COVID-19 has put a greater emphasis on the combination of mental and physical health. People are more anxious due to COVID, therefore, mental health and physical health equally important. Virtual consultation is the best option to provide counseling any time they need and from any location.

One-size-fits-all is ineffective

Creating patient experiences that are unique to them is essential in today’s digital world. Virtual technology solutions – like Cellma, can enable healthcare organisations to provide unique and one-on-one patient experiences. Physicians can establish a personalised approach for each patient to cater to their problems.

Would you like to know more about virtual Appointments with patients? Contact us today!